Last Updated: March 25, 2026
1. Introduction
This Privacy Policy explains how Dezite ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our website builder platform and related services (the "Service"). We are committed to protecting your privacy and handling your data responsibly.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Name and email address (via our authentication provider, Clerk)
- Profile information you choose to provide
2.2 Site Content
When you use the Service to build and manage your website, we store:
- Website content you create (text, images, media)
- Template configurations and customizations
- Site settings and preferences
2.3 Usage Data
We automatically collect certain information about how you use the Service:
- Pages visited and features used
- Browser type, device information, and operating system
- IP address and approximate location
- Referring URLs and session duration
2.4 Payment Information
We use Paddle as our payment provider and Merchant of Record. Personal data provided during the checkout process — including your name, email, billing address, and payment method — is processed by Paddle in accordance with Paddle's Privacy Policy. We do not store your credit card details or payment method information on our servers.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Process transactions and send billing-related communications (via Paddle)
- Send service-related notifications (trial reminders, subscription updates)
- Respond to your requests and support inquiries
- Monitor and analyze usage patterns to improve the Service
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. Information Sharing
We share your information with the following third-party service providers, each of which processes data in accordance with their own privacy policies:
| Provider | Purpose | Data Shared |
|---|---|---|
| Paddle | Payment processing, invoicing, tax compliance (Merchant of Record) | Name, email, billing address, payment details |
| Cloudflare | Website hosting, CDN, and security | Site content, visitor IP addresses |
| Clerk | User authentication and account management | Name, email, authentication tokens |
| PostHog | Product analytics and usage tracking | Anonymized usage events, session data |
| Resend | Transactional email delivery | Email address, email content |
We do not sell your personal information to third parties.
5. Cookies and Tracking
5.1 Cookies We Use
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
__dw_edit_session |
HttpOnly, essential | Authenticates your editing session | 7 days, rolling refresh after 24h |
__dw_edit_paused |
Non-HttpOnly, functional | Toggles between edit and preview mode | Session |
| PostHog cookies | Analytics | Tracks anonymized product usage | Per PostHog's policy |
| Clerk cookies | Essential | Maintains authentication state | Per Clerk's policy |
5.2 Your Cookie Choices
Essential cookies are required for the Service to function. Analytics cookies can be declined. We respect Do Not Track browser signals.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption in transit (TLS/SSL via Cloudflare)
- Secure authentication (via Clerk)
- Access controls and monitoring
- Regular security reviews
No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Data Retention
- Active accounts: Your data is retained for as long as your account is active and your subscription is current.
- After cancellation: Your data is retained for a reasonable period to allow for reactivation, after which it is deleted.
- Paused accounts: All data is preserved during pause mode.
- Deletion requests: You may request deletion of your data at any time (see Section 8).
8. Your Rights Under GDPR (European Users)
If you are located in the European Economic Area (EEA), you have the following rights:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure: Request deletion of your personal data.
- Right to data portability: Request a machine-readable copy of your data.
- Right to restriction: Request that we limit processing of your data.
- Right to object: Object to processing of your data for certain purposes.
- Right to withdraw consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at support@dezite.com. We will respond within 30 days.
9. Your Rights Under CCPA (California Residents)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose.
- Delete your personal information, subject to certain exceptions.
- Opt-out of the sale of personal information. We do not sell your personal information.
- Non-discrimination for exercising your privacy rights.
To exercise your rights, contact us at support@dezite.com.
10. Children's Privacy
The Service is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers in accordance with applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. The "Last Updated" date at the top indicates the most recent revision.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, contact us at:
Email: support@dezite.com
Address: [ADDRESS]
For payment-related privacy inquiries, you may also contact Paddle directly through their Privacy Policy page.